User Experience 15 Comments

Inspectlet on wordpress.com

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This is a personal blog post, not “WordPress News” to be reported. I hate having to make that clear, but I really mean it. WP-related blog stalkers/scrapers, you know who you are.

Okay, so I have this problem where I keep trying to sign up for email subscriptions to WP blogs and instead it subscribes me through the wordpress.com reader, which I don’t use (it’s fine, just not my workflow). Every few months or so I try to investigate settings to get it to send me emails instead of sending things to the reader, and every time I eventually give up because those settings are still really hard to find and/or get your head around and/or change successfully. So I miss a lot of blog posts, sorry. If it’s important for me specifically to see something, ping me to make sure I saw it.

Consider the scene set: early-rising worker bee trying to navigate the bowels of wordpress.com settings at 5am looking for a way to change post subscriptions from going to the reader to being sent by email.

Today I tried again and I noticed something I hadn’t seen before. This doesn’t mean it’s new or noteworthy, just that I never noticed it, and if there was an announcement about it in the past* I missed it. Here’s what I saw on the wordpress.com account settings screen:

Screenshot from settings page with privacy notice

I’m a weird mix of rabidly pro-privacy in theory and carelessly blasé when it comes to guarding my own information (3-time victim of identity theft!). But I do have strong feelings about unauthorized tracking of online behavior.

  • I think these types of things should be opt-in, not opt-out.
  • I also think the opting should be done via checkbox or other selector on the site I have the relationship with, not by forcing me to go to an external site that I don’t want to visit and I assume just cookied the crap out of me as a visitor to their site separately from the cookies they already had because of the automatic inclusion.
  • At the very least, if a policy changes or a new tracking service is added, I want to be informed in advance and allowed to opt out before the new tracking happens.

I have always known that wordpress.com does some stats tracking (hello, little pixel smilie pace in the margin of our sites), but I was not aware that we’d started using a service called Inspectlet.

That said, a lot of work news does kind of slip right by me unless someone tells me about it — subscription woes aside, I stopped following the other Automattic team blogs at Matt’s suggestion when I made that big effort to stop working 16-hour days a year or two ago — so I wasn’t too upset, figuring there must have been an email with a note about it offering me an opt-out link that I’d missed. I’d just opt out now, and all would be well.

Except that when I went to their site to opt out and looked on their home page to see what Inspectlet actually does, it freaked me right the [expletive] out:

Screenshot of Inspectlet service description

Dude.

That’s like… even creepier than Woopra was, and wow, what an invasion of privacy to do something that invasive as opt-out rather than opt-in. It records all the keystrokes? So if I write (for example) a long rant about how x does y and doesn’t need z (or whatever) but think better of it and erase it rather than publish (the number of times per day I hit Cancel Reply instead of Publish has a direct relationship to my productivity and mental health), there’s a recording of it out there anyway, on a third-party service I never signed up for? THAT. IS. CREEPY. AND. WRONG. If a site wants to record that kind of live usage, then not only should the user have to opt-in, but maybe they should even get rewarded somehow for their willingness to participate. How much do we pay each person that lets us watch them use wordpress.com via usertesting.com? How many airline miles does someone earn for filling out surveys? We could at least send these people a t-shirt in exchange for recording their every (heretofore assumed to be private-ish) move.

Trust me, I get it that this is not with malicious intent. I truly believe that Automattic — and every Automattician — has good intentions, or I wouldn’t work there.** I get the concepts of aggregate data, real-time usage data, real users in real situations vs simulated experiences in usability testing setups. I really, really, really do. I’m still not down with it being opt-out. So if you missed this like I did, and you use wordpress.com, and you just feel weird about your actions being recorded, head on over to https://wordpress.com/settings/account/ to access the opt-out link.

I hope I don’t get in trouble for posting this, but if I do, maybe one of you will buy me a mocha to cheer me up as a reward for bringing this to your attention? :)

*Investigation shows that opt-out links were added in May 2013 and posted about on internal blogs. Didn’t see a post on the wordpress.com news blog, nor an email in my email archives. That said, it’s possible I may have deleted such an email without reading it, so I have asked the folks who set up the Inspectlet stuff if there was one.

**I’ve quit jobs in the past over moral disagreement with things as minor as how they spent their advertising dollars (cough, Vermont Teddy Bear), so I’m pretty serious when I say that I won’t work for a company that I think has bad intentions.

Uncategorized Leave a comment

WordPress.com on Jeopardy

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Jen Mylo:

Not as good as old-school SNL celebrity jeopardy, but still… Fancy!

Originally posted on Matt Thomas:

JavaScript required to play this video.

Alex Trebek said the name of the thing I make. My life, it is complete.

View original

Current Events, Film Leave a comment

RIP Philip Seymour Hoffman

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I really enjoyed Philip Seymour Hoffman’s work. I think my 3 favorites of his roles were Joseph Turner White in State and Main (understated and earnest), Sean in Next Stop Wonderland (small role, but hysterical), and Lester Bangs in Almost Famous (so great).

Since his death this weekend from an apparent overdose of heroin, he’s being hailed as the greatest/most well-respected actor of his generation, which is my generation. I’d agree with that.

The tragedy of a death too soon is something that many people more eloquent than me have written about, but there’s something that is starting to piss me off. They’re reporting that police found 50 bags of heroin at Hoffman’s home, and both the authors of news articles and comments on these articles are saying Hoffman was anywhere from a dealer to planning his suicide to stocking up for the heroin apocalypse.

For a heroin addict, 8-10 bags per day is pretty normal. When I worked at the drug clinic at UVM doing buprenorphine trials, someone with a usage of less than this wasn’t even eligible for the study. We had a lot of people even doing 12-15. So we’re talking about less than a week’s supply. Not a plan for suicide or distribution or a heroin apocalypse. Just an addict, but one with enough money to purchase a few days at a time instead of having to resort to theft or prostitution every day to make the buy. So if you hear/see someone defaming Hoffman based on the 50 bags report, set them straight.

Thanks for all the great movies, Philip Seymour Hoffman! You were great!

Education, Personal 12 Comments

Choosing a Topic

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People who know me well know that in 2008 I was finishing up a bachelor’s degree and applying to graduate schools — a variety because I was torn between several areas of study — when Matt convinced me to skip grad school and redesign WordPress/work for Automattic instead. People who know me well also know that I am the worst tech worker ever and never back things up, and have frequent electronic failures. Kevin has been making fun of this “crazy electromagnetic energy that computers hate” since 2000, and for a while Matt was calling me Jubilee. Where these combine is that when I agreed to take the job and was leaving NYC, my final papers in a couple of courses were lost in a computer death (I loved you, 2007-era macbook!), and with no backups, I just decided to move on without wrapping up college at all. 

It’s bugged me, because while I don’t need a degree for the job I have now, nor even necessarily for a job that I may want in the future, having a degree does provide options. If I wanted to apply to grad school now, I could, if I’d finished that BA. Instead, I’d have to go back and re-do a couple of courses whose final papers never got turned in, and jump through a number of administrative hoops to clear out “you didn’t officially drop this course the term in the middle when you took a break” type things, and probably delay it a year. Being in NYC would make this significantly simpler, but alas I’m not there.

Several of those classes were write-offs. They’ll simply need to be re-done, because undergraduate courses fail you if you don’t finish. Graduate classes, on the other hand, have a delightful notion of an incomplete that can last for years. I suppose this has to do with long-running dissertations and the like, but in this case, taking a graduate course for undergraduate credit left me with an INC that the professor said I could overwrite if I ever sent in that final paper.

That paper was so specifically NYC, though: it examined the role of women in 1920s society through the swimwear at Coney Island. It was a really great topic, but research saved on that dead computer wasn’t stuff that would be easily re-acquired. Weeks of sitting in a microfilm (not microfiche, microfilm) carrel scrolling page by page through 1920s newspapers and magazines published in New York City to find every advertisement and news photo that showed a woman in a bathing suit had been torture, and I had no interest in repeating it. So I never went back to it.

This fall I started thinking about going back and finishing college, tying up all those loose ends. The need to be in NYC for weeks at NYPL for the research was still an issue, though, so I wrote to the professor and asked if it might be allowed to change topics. He agreed, and since then I’ve been struggling to come up with a topic that interests me and that has enough of a visual culture record to be doable without being so over-saturated with research that it’s boring.

It’s only a 30-page paper, so it needs to be something specific (like the specificity in that Coney Island swimsuits paper) but tied into a broader historical context (like the shifting role of American women in the ’20s) and with a record in visual culture (ads, editorial cartoons, photographs, paintings, whatever) that can be accessed without needing to spend weeks on a microfilm machine somewhere away from home. I’ve had trouble picking one. Passing thoughts (some to the point of clever titles, some just general topic ideas) have included:

  • Environmental Activism in America
  • Cover Girl: The Changing Face of Women’s Magazines
  • Women in Medicine
  • Women of Capitol Hill
  • American Spinsters
  • Passing Brave: Women Soldiers Who Fought as Men
  • Centerfold: Sexuality for Sale
  • Women’s Work
  • Romance Novel Covers
  • Role Reversal: The Sadie Hawkins Dance
  • Pirates, Pilots, and Prostitutes: Women at Sea in the Age of Sail
  • Witches in America
  • Women in Tech (and/or Science)
  • Lynching in American Culture
  • The Transition of Teaching: a Male to Female Occupation
  • Sewing Machines and Women Laborers in [location and/or time period]
  • Women of the Oneida Community
  • Congregations, Cults, and Concubines: Women in American Religion  [some year span here]
  • The Martha Washington Hotel, 1911 — 1983

All those thoughts (tempered by how difficult it might be to find source images) wound up in the idea Suffragettes, Spinsters, and Scientists: Non-traditional Women in American Visual Culture. But then that sounded too broad for 30 pages. So then I was thinking of narrowing it to Suffrage and Anti-Suffrage movements. But really I just can’t decide — I’ve had to make so many decisions in the past couple of months, my brain is fried. What topic should I choose?

 

 

Books, Personal , , , 1 Comment

Huzzah! RIP Elizabeth Peters

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Last night I had insomnia, and as I jumped from browser tab to tab looking at things I never make time for during the normal day, I discovered that one of my favorite authors died in August. I was sad, because I loved her work, and it’s had a recurring role in my life, despite not being lit-ra-choor.

First

In 1991 I was 19 years old, living and working on a dude ranch in the Sonoran desert of Wickenburg, Arizona — dude ranch capital of the world. I’d lived/worked away from home before, but only within a couple of hours. This was right after I dropped out of college and decided I wanted to try living in the desert. I had not actually read Desert Solitaire yet, but I was surrounded by people who had, and absorbed their secondhand Edward Abbey fantasies.

The main living room at the ranch where guests would gather for drinks before dinner had a wall of bookshelves, filled with paperbacks that people could borrow or trade as desired. One day when I didn’t have a ride to the library in town, I went to the wall and pulled out a tattered paperback titled Naked Once More by Elizabeth Peters. It turned out to be a mystery novel with a fantastic middle-aged former-librarian-turned-romance-novelist amateur detective female lead (long before chick lit made such things popular). It was full of literary references, and it made my brain light up so much that I decided to go back to school during the spring term while I finished out my dude ranch stint.

I also spent that spring semester motoring through every book written by Elizabeth Peters and her other pen name, Barbara Michaels. The Elizabeth Peters series were my favorites, especially Jacqueline Kirby (of Naked Once More) and Amelia Peabody.

Second

I don’t remember when, but at some point between 1992 and 1995 (I *think* it was then. Maybe it was later. She might remember; I can’t.), I introduced Andrea Middleton to the books. She also loved them. We would shout, “Huzzah!” in true Amelia Peabody form when we needed to get ourselves going.

Third

During a period of winter depression when I lived in Bellingham (sometime during 1995-1996?), I pulled myself out of the pit by reading all the Kirby and Peabody novels in a marathon to rival any of today’s Netflix marathons. When I emerged, I shouted, “Huzzah!”

Fourth

Living in Vermont (1996?) and reflecting on that time in Bellingham, I wrote the 2nd of 2 fan letters I’ve ever written in my life (the first was to Luke and Laura of General Hospital when I was very young and watched it with my grandmother). I thanked her for writing books that were so good they could beat depression, told her that Huzzah! was the Andrea-Jen war cry, and asked if it was going to turn out that Sethos was Emerson’s illegitimate brother. She didn’t reply, but based on the way she wrote about author fan mail in Naked Once More, I was glad to have written the letter.

Fifth

Andrea was pregnant and choosing a name for her first child in May of 2008. She had a boy name lined up and was trying to figure out a girl one. Emma, a family name, was in the running, but all the girls in Andrea’s generation had had A names, so she considered that as a possibility and mentioned the one she had in mind. I loved Emma, but hated her A name, so I sent her a list of girl A names I thought were better, including Amelia after Amelia Peabody for an adventurous spirit and steel-trap brain. Just after election day, welcome Amelia Middleton.

Postscript

On August 8, 2013, at the age of 85, Barbara Mertz (Elizabeth Peters’s real name) died at her home. Her Amelia Peabody series spanned 35 years. Mertz won numerous awards for her books, and is one of the few writers of historical novels whose accuracy I have never questioned — she held a PhD in Egyptology. She was also an animal lover, and cats frequently featured as characters in their own right in her books.

Today I adopted another cat (Sadie Zap’s mom, who was destined for a shelter), and I’ve named her Miz Kirby in memory of the first book that sucked me into the Elizabeth Peters world.

Brown and white cat

Miz Kirby

Andrea and I are thinking that we should re-read the Peabody oeuvre in memoriam. Anyone want to join us?

Personal , 6 Comments

Sandwich Song

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In my teenage years I worked at a hiking lodge run by the best bunch of outdoorsy liberal hippies ever. We used to sing to wake up the guests (the morning we did Psycho Killer was the best), and the first summer we also had to sing when we brought out the trail lunches. This is the song that was sung:

Sandwiches are beautiful, sandwiches are fine.
I like sandwiches, I eat them all the time.
I eat them for my supper and I eat them for my lunch,
And if I had a hundred sandwiches I’d eat them all at once!

Once there was a pretty maid, the fairest in the land.
The young men in the county all were asking for her hand.
They offered her the moon and they offered her the sea.
I offered her a sandwich and she said she’d marry me!

Automattic, Community, WordCamp, WordPress , , , 13 Comments

Automatticians at WordCamps

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Automattic is getting pretty big, almost 200 folks now, spread all over the world. That’s a lot of people we can send to WordCamps. I remember when it was mostly Matt and I splitting up who’d go to which events — how times have changed in five years!

Since we’re hiring so enthusiastically, my team is putting together a little guide for Automatticians on how to be an awesome Automattic representative at a WordCamp. I have a pretty giant list of tips and advice at the ready (you’d never have guessed, I know), but it occurs to me that non-Automatticians are probably the best people to ask about what we can do better when we pop in to a local WordCamp.

Here are some of the things from my giant list so far:

  • Don’t travel in packs. When there are a few or a bunch of Automatticians at an event, we tend to cluster together because we so rarely get to see each other — and we like each other — but it makes it less likely that we’ll meet new community members. 1. Because we’re too busy talking to each other to reach out to new people. 2. Because it’s intimidating for someone new to break into that group.
  • Ask questions. A lot of WordCamp attendees will already know about Automattic, so while we should definitely be a resource for anyone interested in the company, the better use of time is getting to know the community members: who are they, how are they using WordPress, what would help them make their community more vibrant, who are the local independent consultants/themers/developers that we should know about?
  • Help out. WordCamps are a lot of work. Automatticians aren’t visiting dignitaries — we’re getting paid to be there — and we should help out along with the locals, whether that’s taking a shift on the help desk, moving chairs, or passing out shirts.
  • Be identifiable. Wearing the same WordPress t-shirt as everyone else is cool and all, but wearing a shirt that identifies the wearer as an Automattic employee, or a lanyard for the badge or something, would make it easier for people interested in talking about Automattic (especially people interested in jobs!) to find the Automatticians in the crowd.
  • Carry cards. Saying “email me later” works better when the card with an email address is handed over at the same time. That said, getting community member contact info so the burden of follow-up isn’t on them is even better.
  • Tweet It.  Using Twitter to let local followers know Automatticians are there is helpful. They might love to meet in person and talk about working at Automattic or contributing to the .org project and may not realize we’re there, especially if we’re not on the speaker list.
  • Don’t hog the speaker slots. Yes, Automatticians are speakers you can rely on, and we do employ a lot of seriously smart people, but if the speaker roster is filled up with Automatticians, that doesn’t do a lot to help grow the experience of local folks, which is part of what WordCamps are about.
  • Don’t be exclusionary. If planning to go off to an Automattician dinner or something after a long day of not traveling as a pack, don’t make those plans in front of other people, who will feel excluded (or might not understand what’s happening and might inadvertently show up later and crash the dinner); make private plans in private via Automattic channels. Even better, don’t go to private dinners, go to dinner with members of the local community.
  • Be present. In sessions, don’t work on the laptop, just pay attention to the speaker. In the crowd, don’t focus on the phone, smile and meet new people. Be there for the whole event, don’t take off early or skip the second day. Show the local community that Automatticians are respectful and want to be there.

What would you add? In the comments (or in an email to me at jenmylo/wordpress.org if you don’t want people to see what you think) make suggestions for what Automatticians can do to be awesome at WordCamps. It’s also okay to give examples of times when we have not been awesome. Learning from our mistakes is good, too. Thanks in advance for your help!

Pop Culture , , 2 Comments

Doctor Who’s a Dude; Get Over It

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I’m nerd enough that I watched the announcement of who would be playing Doctor Who once Matt Smith leaves the role after this year’s Christmas Special. Like others, I followed along in the weeks preceding as geeks, bloggers, and celebrities all speculated on who would land the part. I had a wishlist of casting choices just like everyone else. None of my dreamdocs were chosen, alas, but you know what?  It’s not my show — I don’t get to choose.

Peter Capaldi, the 12th Doctor

Peter Capaldi, the 12th Doctor

That doesn’t mean the choice of Peter Capaldi was bad, or insensitive, or unfair. On the contrary, the choice was brilliant, and one I didn’t even think of. So why are so many people feeling okay about denigrating Capaldi’s selection?

In the pre-decision weeks, Helen Mirren and John Barrowman (love them) both advocated for a female Doctor this time around.* Idris Elba was a frontrunner among those who wanted to see the racial barrier knocked down. And then there were less-political people who just felt the character of the Doctor had waited long enough, and it was time to let him regenerate as a “big ginge.” :) Personally, I would have been happy with any of those directions, if the person chosen was the one who best fit the direction Stephen Moffat planned to take the 12th.

I know that there’s not a level of diversity in television and film programming that reflects the actual demographics of society (side note, if you haven’t yet, check out the Fresh Air episode with Geena Davis on women in movies), but the negative, bitter backlash from diversity activists (and the non-activists who mostly just retweet things) when it was announced that Peter Capaldi — a 50-something British white dude — would be taking the role was pretty sucky.

Look, I was rooting hard for Chiwetel Ejiofor to be the 11th back when Tennant was leaving, and I was bitterly disappointed when Matt Smith was chosen (though he grew on me once his episodes started airing). I know that there’s precedent for a Time Lord becoming a Time Lady on regeneration, and Moffatt has said himself that he could see it happening. But listen: we are not entitled to determine the creative decisions of artists based on our own socio-political agendas. They’re artists for a reason… they have ideas they want to express. We are all free to do the same. So just like there’s no reason an Italian restaurant should be told to serve borscht just because I really think beets are underrepresented on most restaurant menus,  people who write and cast tv characters shouldn’t be beholden to the agendas of some audience members at the expense of their creative vision.

Frankly, I wish the Doctor would be a  vegetarian this time around. If he hates killing so much, then why is he so willing to eat the flesh of dead animals? He doesn’t eat onscreen often, but it’s happened a few time and it’s included meat. But that’s my agenda, not Doctor Who’s. It’s not up to me.

The Doctor is a character that’s been around for 50 years. 50 years. He’s had a rotating cast of companions and guest stars more diverse than most US tv shows. And he’s a British dude. So far, a white one. At some point the right actor (male/female/trans) could come along and wow the showrunner/writer/producer, and then maybe The Doctor will be a Black British Dude. Or an Indian British Woman. Or an Asian Trans Brit.** Or whatever set of demographic descriptors apply to the actor who blows up the audition and wins the part.

But in the meantime, the person who wowed Stephen Moffat this time was Peter Capaldi, an actor with a pretty great pedigree, and who, yes, I can already see as the Doctor even though I’m not very familiar with his previous work. He’s a fantastic choice, and ought to bring a shift in tone that will be cool. And as far as diversity goes, I’m pretty psyched they went with someone older for a change. If nothing else, I’m thinking it will change the romcom tendencies that creep in with all the younger companions that fall for the Doctor.***

Complaints that the Capaldi choice was generic, safe, wrong, an insult to women/people of color/name-the-underrepresented-group-you-were-rooting-for are just plain mean and narrow-minded, the opposite of what the complainers try to espouse, and really insulting to Capaldi and Moffatt — what makes any of us a better judge of how to cast the Doctor? Have we done it successfully? Written scripts like Blink? It’s just conceited to think that our personal opinions on this are more valid and our agendas more important than the professional opinions of the people who are doing the job.

If I want to get borscht on the Italian restaurant’s menu, I don’t just go in and tell them to put borscht on the menu, and get all my friends to blog and tweet the same thing. Then I’m just demanding an outcome, not helping the deciders see things my way. No, I need to talk to the owners and convince them of the inherent awesomeness of beets — they are the most intense of vegetables, after all — so that they will want borscht on the menu if it can be fit in without ruining the balance they’ve worked hard to create with the existing dishes, or at least so they can start thinking about gradually shifting some menu items so the borscht will eventually be a seamless addition that makes the menu more robust and diverse, rather than everyone reacting with, “Why is there Russian beet soup on this menu? It’s never been there before!”

Likewise, criticizing a professional for choosing an actor that doesn’t meet your idea of what demographic quotas need to be met is uncool. If you want to change the decisions, convince the people who get to make the decisions that your point of view is worth adopting. Then let the pro cast the right actor, whoever it is, safe in the knowledge that the diversity question was factored into the weighty decision.

Would I have been thrilled (still) with Chiwetel Ejiofor? Fuck, yeah. Would I have swooned if it had been Emma Thompson? Holy hell, yes. Or Gina Bellman? There are no words that express how fast the swoon would’ve felled me. But I’m not the showrunner, and neither are you. Congratulations to Peter Capaldi, and good choice, Moffat. For #12, Doctor Who’s a white dude again; time to get over it and start looking forward to the new episodes and the 50th Anniversary special.

White dudes can be good actors, too.

* In Barrowman’s case, do you wonder how much of that was just him hoping for more Captain Jack sexytime? 

** Come on, the Doctor will always be a Brit.

*** Though, oh, Capaldi and River Song? Can’t. Wait.

P.S. The 50th Anniversary Special airs during WordCamp London. Who’s rigging up a projection? Tammie Lister, I think it’s your turn this time. :)